About 30,000 customers of Now:Pensions face an anxious Christmas after a serious data breach at the pensions provider led to their sensitive personal details being posted on the internet.
In an email sent to affected customers, the workplace pensions firm warned that names, postal and email addresses, birth dates and National Insurance numbers all appeared in a public forum online.
The company, which manages auto-enrolled and other workplace pensions for 1.8 million workers, said that less than 2% of its customers had been caught up in the incident.
It said the customers’ data had been obtained “by an unknown third party” and blamed the breach, which happened between 11 and 14 December, on an outside contractor. The company had not apologised in any correspondence seen by the Guardian.
Patrick Luthi, the chief executive of Now:Pensions, said: “The data was visible only to users of that forum for a short time … Read the rest...