We’re a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.
OPERATIONS
We’re passionate about operational excellence, acting with our customers and partners always in our heart. Covering the entire order journey, we create our online content, secure payments and fraud process compliance, ensure order fulfilment and delivery, while providing customer and partner care. In a nutshell, we love to create seamless and memorable luxury experiences for our customers all around the world.
PORTO
Our Porto office is located in Portugal’s vibrant second city, known for its history and its creative yet cosy environment. From Account Management to Technology and Product, whatever your skills are, you’ll find your fit here. You can have an informal meeting in the treehouse or play the piano in your lunch break!
THE ROLE
This is an exciting new role for recent graduate, reporting to the Operations Strategy team embracing Operations P&L forecast, supporting the continued evolution of strategy and scenario planning.
WHAT YOU’LL DO
- Improve Short-term predictability: Run short-term forecast for Operations P&L lines, working with different stakeholders; Work with data to identify main insights to reach better solutions for financial modelling and forward forecast.
- Portfolio performance monitoring: Understand operations strategy and projects’ portfolio to consolidate and track the value of all initiatives being developed within operations teams, with special focus on delivery and payments areas.
- Operations P&L performance monitoring: Create monthly reports highlighting discrepancies and risks against the plan, identifying causes and providing recommendations to get back on track. Create and communicate dashboards in data visualization tools such as Looker.
- Support projects and decision-making process: Support Ops Strategy team with new projects as they arise that demand data expertise or Ops P&L knowledge, processing data to provide trade-offs analysis, scenarios simulation and insights about new trends.
WHO YOU ARE
- Recent graduated in economics, management, maths or engineering or any other related field that includes a strong analytical focus.
- Strong analytical skills and detail oriented, having the ability to work with a large amount of data, analysing patterns and proposing data-driven options/scenarios.
- Working knowledge of Microsoft office tools (specially Excel with focus on pivot tables) and motivated to learn SQL/BQ and data visualization tools such as looker, power BI, tableau, among others.
- Interested in building new tools and willing to improve the already existing ones
- Empathic, collaborative in a fast-paced and rapidly-changing environment with competing deadlines
- Dynamic, with a high sense of responsibility and a problem-solver.
- Fluency in English is mandatory, both written and spoken;
- Curious about ecommerce dynamics and fun to work with!
REWARDS & BENEFITS
- Health insurance for the whole family, flexible working environment and well-being support and tools
- Extra days off, sabbatical program and days for you to give back for the community
- Training opportunities and free access to Udemy
- Flexible benefits program
- FARFETCH Equity plan
EQUAL OPPORTUNITIES STATEMENT
- FARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our Positively FARFETCH strategy throughout our business, partnerships and communities.
As an Operations Strategy team member, you will support forecast accuracy and performance review, finding and understanding causes and new patterns.${description2}
